DragonNails (“we,” “us,” or “our”) operates the website https://dragonnails.store/ (the “Site”) and sells handcrafted press-on nails inspired by Chinese dragon mythology and culture.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, sign up for updates, contact us, or otherwise interact with our services (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide Directly When you place an order, create a custom request, sign up for our newsletter, contact us, or fill out forms, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (handled securely by our third-party payment processors — we do not store full card details)
  • Custom design preferences or messages (for bespoke orders)

Automatically Collected Information When you visit the Site, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referring site)
  • Cookies and similar technologies (for analytics, site functionality, and marketing — see our Cookie section below)

Information from Third Parties If you log in via social media or use third-party services (e.g., payment gateways), we may receive limited information from those providers consistent with their policies.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders (including shipping handmade press-on nails and custom pieces)
  • Communicate with you about your order, custom requests, shipping updates, or customer service inquiries
  • Send marketing emails or newsletters (only if you opt-in) about new Dragon Collections, limited batches, or promotions
  • Improve our Site, products, and customer experience
  • Prevent fraud, enforce our policies, and comply with legal obligations
  • Personalize your experience (e.g., remembering cart items or preferences)

3. Sharing Your Information

We do not sell your personal information. We may share your data only in these limited cases:

  • Service Providers: With trusted third parties who assist us (e.g., payment processors like Stripe/PayPal, shipping carriers like USPS/DHL/FedEx, email service providers like Mailchimp/Klaviyo, website hosting/analytics like Shopify/Google Analytics — if applicable). These parties are contractually obligated to protect your data.
  • Legal Requirements: If required by law, court order, subpoena, or to protect our rights, safety, or property (or that of our customers or the public).
  • Business Transfers: In the event of merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and show relevant content/ads.

  • Essential cookies: Required for Site operation (cart, checkout).
  • Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
  • Marketing cookies: For personalized ads (if enabled).

You can manage cookies via your browser settings. Note that disabling cookies may limit Site functionality. For more details, see our Cookie Policy (or banner if implemented).

5. International Data Transfers

DragonNails is based in [insert your location/country — e.g., China / United States / etc.]. Your information may be transferred to and processed in countries outside your own, including where our service providers are located. We take appropriate safeguards (e.g., Standard Contractual Clauses where required) to protect your data in line with applicable laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy (e.g., order fulfillment, legal obligations, dispute resolution). Order-related data is typically retained for 7 years for tax and accounting purposes. Marketing data is kept until you unsubscribe.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access, correction, or deletion of your data
  • Opt-out of marketing emails (via unsubscribe link or by contacting us)
  • Opt-out of certain data sales/sharing (for applicable U.S. states like California under CPRA)
  • Restriction of processing or data portability (for GDPR-covered users)

To exercise these rights, contact us at [insert your email, e.g., support@dragonnails.store]. We will respond within the timeframes required by law (usually 30–45 days).

California Residents (CCPA/CPRA): You have the right to know what personal information we collect/use/share, request deletion, and opt-out of sales (we do not sell personal information). Non-discrimination: We will not discriminate against you for exercising these rights.

EU/UK/EEA Residents (GDPR): We process data based on contract performance, consent, legitimate interests, or legal obligations. You also have the right to lodge a complaint with your supervisory authority.

9. Children’s Privacy

Our Site and Services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted here with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

DragonNails Email: chantellemeltem@gmail.com Website: https://dragonnails.store/

Thank you for trusting DragonNails. Wear the dragon. Carry the legend.